This working conference analyzes the concept of usability in social, cultural and organizational contexts. Analyzing usability in context is important for connecting empirical work analysis and interaction design. In industry, a wealth of usability evaluation methods is used to evaluate computer software user interfaces and other interactive products: Inspection methods, Workplace observation, Think-Aloud Usability Test, etc. These techniques often give - seemingly - similar results when applied in diverse social, cultural and organizational settings, but experience shows that we need a deep understanding of the cultural, social and organizational context to interpret the results, and to transform it into interaction design.
The working conference will present current research into and industrial experiences with usability as a way of connecting empirical work analysis and interaction design, with a special focus on contexts in India. Cultural usability is a comprehensive concept which adheres to all kinds of contexts in which humans are involved (private family, work, public and private organizations, nature and climate, technological, etc.).
The purpose of the working conference is to enable practitioners and researchers to analyze the concept of usability and how it can be used to connect empirical work analyses and interaction designs in different contexts. The working conference presentations and discussions will be published in a book in the Springer IFIP series.