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SOA and Web Service Management – Why Planning Now Is Vital for Success
Wednesday September 12, 2007 at 11:00am
Progress Webinar
14 Oak Park
Bedford, Massachusetts Get Directions
As organizations frame their strategies, a key measure of success is how well critical applications, from online sales to call center applications, are being served. To ensure success, complete visibility and tracking service interactions to meet SLA's are required. Monitoring transactions in real-time provides visibility into who is experiencing problems, the type and magnitude of problems, and the business transaction impacted. Setting up these fundamental management principles enables the organization to take action before the business is affected, before the SLA is violated and before you've lost control!
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