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Customer Relationship Management CRM
Sunday February 7, 2010 - Thursday February 11, 2010 from 8:00am - 2:00pm
Monarch
dubai
Dubayy, Dubai Get Directions
Objectives:
By the end of the program, participants will be able to:

•Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.

•Determine the uses and objectives of a CRM system.

•Recognize best practices in implementing a CRM strategy.

•Use CRM for improving marketing, sales, customer service, and customer contact.
Comments
customer service training, meirc, management training, training, dubai, crm, customer relationship management, leadership training, sales training,
Posted 3 years ago


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