Texas native and management expert Michael D. Brown, MBA invites the public to his Meet the Author event at the Borders Bookstore in his home town of The Woodlands. He will use his book 'Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life' as a tool to help businesses implement new customer service strategies—or perfect their present ones—so tough financial times don't hit too hard.

This event is free.
http://www.FreshCustomerService.com

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