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RSVP REQUIRED!! Remote unmoderated usability testing tools have given interaction designers and website owners a host of new options for evaluating ease of use, but how much insight do they provide? Lyman Casey, principal of Chicago area UX firm Centralis will review the capabilities and the limits of tools such as Loop11, Usertesting.com, Userzoom and Chalkmark, describing how they differ from lab-based, moderated testing. Lyman will discuss how unmoderated and live testing meet distinct yet complementary needs in an overall UX program.