Helpstream is help desk software that is ideal for customer service & technical support. It is an effective help desk & tracking software and it can also be used as a crm software & for tech support functions.
Helpstream helps people solve problems the way they want to solve. All the information needed to resolve an issue is available in one place and easily accessible over the Web or via email. It's easy to tap into the collective knowledge of a community of users, in addition to simplifying information access and creating a collaborative support experience. It can be deployed quickly and provides a highly intuitive user experience that virtually eliminates training requirements. Best of all, the standard Helpstream service is free. Several premium features are available at affordable monthly subscription rates.
Learn more at the free Helpstream Webinar: http://helpstream.biz/webinar.php